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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Julie Meneses

March 20, 2025

5  out of  5
rating by Julie Meneses
"A very great office. Staff is very friendly. I work with Rebecca, Tammy, Maryam and a gentlemen at that office. They take care of you, answer all questions and explain things. My mom and I are working on having them being our new State Farm agents."
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hosseyn Fini

March 20, 2025

1  out of  5
rating by hosseyn Fini
"I went with my son and daughter to this agency because a friend introduced us to the place. Anita said she wanted to handle our policy herself to ensure we received the best deal. She mentioned that all the cars were insured under my daughter's name. When my daughter called at the end of February to remove the Uber from one of the cars, they told us it would take a week to process. In reputable companies like AAA, this is done immediately, and you can see the change in your policy right away But with this office no . After waiting more than 7 days, my daughter called back, frustrated, and informed them that I was tired of waiting and speaking with different people. She requested that they cancel my policy .After many uncomfortable conversations and taking time off from work, they told her they couldn’t backdate the Uber removal and still didn't know how much of a refund we would receive. This is just a small part of the story. We took the time to write this so others don’t make the same mistake we did. The regional office Cannot do nothing when you buy police from private agent .They ask my daughter to remove our comment but we will not not because has any benefit for us .but we do the review to people pay attention more before they buy policy ."
We responded:
"Mr Hosseyn this is shocking to see you have added another one star review after Kathy already sending one on this Persian New a year Eve! My office has done nothing but respectfully providing you with the best customer service. State farm system in California doesn’t yet have the capability to instantly process a change requested by the agent’s office and it can take 2 to 3 weeks to process a change. Every insurance company system is different. My office is a top performing office and is very highly rated in overall customer satisfaction. Good luck to you & the family! "
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kathy Fini

March 11, 2025

1  out of  5
rating by kathy Fini
"I was previously with AAA and was very satisfied with their service. However, upon a friend's recommendation, I decided to insure three vehicles through a State Farm office over the past few months, paying a total of $555.00 monthly. Recently, when I contacted them to request a change to my policy, I was informed that I would need to wait a week for them to review my request. Additionally, their app does not allow customers to make policy changes independently; instead, these changes must be handled by an agent. When I reached out to customer service, I was repeatedly referred back to the agent, which added to my frustration. I ultimately had to call multiple times to cancel my policy with this office. Unfortunately, their customer service has been consistently disappointing. While they were pleasant during the initial policy purchase, errors were made in the setup, and the process for making changes has been inefficient. Based on my experience, I would not recommend this office. ****To answer to your comment :hen you purchase the insurance from your office, the regional office can't touch the policy. I am so disappointed with your staff and services. It has nothing to do with the regional office. You sell the policy, so you need to take responsibility when changes are needed or if there’s a problem."
We responded:
"Hi Kathy! So sorry see you much frustrated!! You have always been so satisfied with my office services. What you mentioned is all related to the regional office and not my office or my amazing team. Hence I would appreciate you reconsider your review. We will call you to discuss your concerns further. "
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Rayan Vartanian

March 9, 2025

5  out of  5
rating by Rayan Vartanian
"I have been searching for auto insurance that would fit my needs and budget the best, and I came across this agency. Maryam helped getting my auto insurance and made it a very quick and easy experience all while explaining the options professionally, and saving me $$. I highly recommend 👍"
We responded:
"Thank you Rayan for recognizing Maryam with her amazing job. Glad we were able to save you money. welcome to our agency! "
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Daniela Munoz-Martinez

March 8, 2025

5  out of  5
rating by Daniela Munoz-Martinez
"Tammy, helped my son and I with a claim that was time sensitive. She connected us quickly, and gave great customer service. Thank you!"
We responded:
"Thank you Daniela for recognizing our Tammy’s excellent job! Hope your claim go smoothly! "
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Connie Cheung

March 7, 2025

5  out of  5
rating by Connie Cheung
"Very friendly, courteous and professional. Give us good suggestions what to cover in our policy."
We responded:
"Thank you Connie for your 5star feedback! We appreciate your loyalty with us! "
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Jacob Jackson

February 26, 2025

5  out of  5
rating by Jacob Jackson
"I had a terrific experience at this office in the past week, thanks to Rebeka and Anita. My family was able to set up an in-person appointment with Anita where she patiently walked us through the nuances of our insurance plan and demonstrated great expertise. Rebeka works up front and was both friendly and very consistent; she had quick response times and follow through on multiple phone calls and emails on a time-sensitive issue and helped me and my family when I really needed it. This is a great State Farm branch, I highly recommend Anita and her team."
We responded:
"Hi Jacob! Thanks a bunch for recognizing our efforts. So glad we were able to meet and assist. Looking forwards to many years of working together! "
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Cagdas Baris KAYA

February 21, 2025

5  out of  5
rating by Cagdas Baris KAYA
"I recently switched my auto insurance and visited this location, and I couldn’t be more pleased with the results. My monthly premium dropped from $235 to just $95—a significant savings! If you’re looking for the best rates and exceptional service, I highly recommend seeing Maryam. She is knowledgeable, professional, and truly dedicated to helping you find the best deal."
We responded:
"Thank you so much! Welcome to our agency Cagdas! Thanks for recognizing Maryam’s efforts! "
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Ayanna Shamoon

February 21, 2025

5  out of  5
rating by Ayanna Shamoon
"Maryam was incredible in helping me with my car insurance. She provided outstanding service, walking me through all my options and ensuring I got the best coverage at the best rate. Her professionalism and attention to detail made the whole process easy and stress-free. I’m very happy with the service I received and highly recommend Maryam!"
We responded:
"Thank you so much Ayanna! We do appreciate you recognizing Maryam’s efforts! "
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Bruce Faithwick

February 19, 2025

5  out of  5
rating by Bruce Faithwick
"Our State Farm home insurance transferred to Anita Shahbazian after the retirement of of our existing agent. We drove to her office to renew our policy. Located walking distance from Santa Teresa Blvd in south San Jose, we entered the office. The staff is very helpful and professionally certified for insurance. We met five employees and renewed our insurance policy, paying was very simple. It is an excellent State Farm agency and we highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cathy F.

February 17, 2025

5  out of  5
rating by Cathy F.
"I've been a customer for a long time with State Farm agent, Anita Shahbazian’s office, I receive excellent service. Tammy Leonard, in particular, is a great trusted advisor and is always responsive to my requests in a timely manner. She is knowledgeable, personable and has always skillfully guided me through my insurance journey."
We responded:
"Cathy, thank you so much for being a wonderful customer of the office. We truly appreciate your loyalty with us. Thanks for recognizing Tammy’s excellence! "
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Perfecto Belano

February 13, 2025

5  out of  5
rating by Perfecto Belano
"Her staff is very responsive on my requests. Thank you !"
We responded:
"Thank you Perfecto for your review! I appreciate your feedback about my office! We do work hard to make sure our customers are taken care of. "
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Cindy Thompson

February 5, 2025

5  out of  5
rating by Cindy Thompson
"Thank you, Maryam, for helping me resolve an issue from another agency that had closed. You understood my issue at hand and was able to execute for a quick resolution. I really appreciate your patience and efficiency."
We responded:
"Hi Cindy! It’s very nice to meet you. We do appreciate your review and recognizing our wonderful Maryam for her going above and beyond with your account. Thank you for all the years of loyalty with State Farm! "
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Linxbman

February 5, 2025

5  out of  5
rating by Linxbman
"Always a pleasure to talk insurance with Tammy. They are to help you get the best possible coverage with reasonable prices from a quality provider."
We responded:
"Thank you so much for sending in this review! Glad Tammy was able to provide you with a great price! "
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shivani sethi

January 30, 2025

5  out of  5
rating by shivani sethi
"This review is specifically for Tammy Lee Leonard. Our family recently started working with her when our prior agent suddenly left a different State Farm branch. She has been absolutely the best agent we have *ever* worked with. Exceedingly responsible, committed, caring, and thorough. She will get to the root of your issue, be clear and follow up with consistent and timely communication. We are so grateful to her and feel like we are in good hands with Tammy. She has single handedly repaired the fractured trust we have had with this company."
We responded:
"Wow!! Shivani, thank you for recognizing our super star Tammy!! She is indeed wonderful. Thank you for making her day! We appreciate your trust and looking forward to working with you for a lifetime! "
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Judy Kirschenmann

January 23, 2025

5  out of  5
rating by Judy Kirschenmann
"I moved from California in March 2024. I transferred my State Farm Insurance policies to Texas and have been trying to get my complete refund from California for all of these months. Finally, I spoke with Maryam today, who said the office that I was dealing with closed down in December. She was able to speak with the billing department, who said they had sent me a check that was never cashed. I never received it. So they are sending me another check to replace it, and I’m so relieved this situation is finally resolved. Maryam was very kind, professional, and quick to provide an answer to this ongoing situation."
We responded:
"Judy, thank you so much for this kind review! So glad Maryam was able to help and be your good neighbor when you needed us the most. Good luck with everything and be new start in TX. "
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Diego Piva

January 21, 2025

5  out of  5
rating by Diego Piva
"I have all my policies (Auto, Home and Umbrella) with Anita's office for last 4 years and happy so far. Today I spoke with Brandon Serian to review all my policies and he was able to make some tweaks and reduce the overall cost. Thank you! He was very helpful and answered all my questions."
We responded:
"Thank you Diego for your kind words! Brandon is amazing. Glad he could work the numbers around. We appreciate your loyalty with us! "
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Emily Kale

January 8, 2025

5  out of  5
rating by Emily Kale
"I've had an umbrella policy with this office for years. They're always pleasant and helpful when I call. Even if another company offered me a less expensive premium for the same coverage I've got, I'd stick with Anita, Tammy, and crew. Just started the process to get life insurance, and it's been a smooth experience so far."
We responded:
"Thank you Emily for this wonderful feedback! We are so glad you were able to insure your life! Looking forward to many years of servicing your insurance needs. "
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Gagandeep Kaur

December 21, 2024

5  out of  5
rating by Gagandeep Kaur
"The staff was very pleasant and very helpful."
We responded:
"Thank you so much we appreciate your review! "
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Maria lopez

December 21, 2024

5  out of  5
rating by Maria lopez
"Very friendly staff!"
We responded:
"Thank you we appreciate your feedback! "
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Katie Shi

December 20, 2024

5  out of  5
rating by Katie Shi
"Great experience"
We responded:
"Thank you we appreciate your feedback! "
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savanna granados

December 20, 2024

2  out of  5
rating by savanna granados
"Thanks you state farm for the goodies bags and pictures with Santa"
We responded:
"You’re so welcome! I wish we could earn 5 stars from you. "
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Angie Saldana

December 20, 2024

2  out of  5
rating by Angie Saldana
"Thank you State Farm"
We responded:
"You’re so welcome! "
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Bernadette Reyes

December 20, 2024

5  out of  5
rating by Bernadette Reyes
"Great Christmas greeting we appreciate you"
We responded:
"You’re most welcome! Thanks for visiting! "
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Jackie

December 20, 2024

5  out of  5
rating by Jackie
"They were wonderful"
We responded:
"Thank you so much! "